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CONDITIONS OF ENROLMENT

 

COURSE

1.1

1.2

IGQ reserves the right to change course arrangements without prior notice.

The minimum age of acceptance on individual programmes is 14.

1.3

1.4

The governing directors and managers have no material conflicts of interest.

One of the directors Zhongxiong Xue has an interest in another educational organisation who acts as agent for students coming to New Zealand schools and universities.

 

PAYMENT OF FEES

2.1

Fees include all taxes where appropriate. Fees may be altered in certain circumstances e.g. a change in tax.

2.2

Fees must be paid in full, in advance, for the period of study requested on the enrolment form.

2.3

All fees are calculated in complete weeks and any part of a week is counted as a full week. No compensation is given for public holidays when IGQ is closed.


CANCELLATION AND REFUNDS

3.1

If this enrolment is cancelled before the nominated starting date, fees will be refunded except for the enrolment and homestay placement fees or 10% of payment, whichever is the lesser.

3.2

For courses of up to four weeks if the student withdraws within the first two working days of the course, up to 50% of the tuition fees may be deducted.

3.3

For courses of five weeks to 3 months if the student withdraws within the first five working days of the course, up to 25% of the tuition fees may be deducted.

3.4

For courses of more than 3 months if the student withdraws within the first ten working days after the first day of study, up to 25% of the tuition fees paid may be deducted.

3.5

After the above withdrawal deadlines no fees except for unused homestay fees will be refunded. We do not refund fees or give a free extension of the course if the student:

  • Arrives late for the course without notifying IGQ
  • Takes time off during the course (unless by prior agreement)
  • Leaves before the course is finished

We do not give extra weeks of part-time study in place of pre-paid full-time study. IGQ reserves the right to alter its refund policy in the event of a change to New Zealand legislation.

3.6

If IGQ requires a student to leave for not complying with the conditions of enrolment, tuition fees will not be refunded if such requirement is after the first eight days of study.

3.7

Student fee protection - IGQ complies with NZQA requirements to protect student fees. Student fees are not at risk in the event of the closure of IGQ. Fees received are placed in a trust account with Public Trust and the trustee’s contact details are: Fee Protect, Public Trust, Ground Floor, 40-42 Queens Drive, Lower Hutt, Wellington. Phone 0800 494 733, Email: feeprotect@publictrust.co.nz


ACCOMMODATION

4.1

A minimum of 4 weeks’ homestay must be paid in advance with a first time enrolment. After that any homestay fees must be paid in advance. Payments must match the amount on the invoice.

4.2

If the student changes accommodation from homestay, both the host family and IGQ must receive 1 week’s notice of the student’s intention to leave. We will then refund the balance of the pre-paid homestay fee which remains, minus any costs recoverable by IGQ.

4.3

IGQ requires a minimum of 2 weeks’ notice of enrolments that require homestay.

4.4

An accommodation change fee of $NZ100 will be charged by IGQ.


ATTENDANCE AND BEHAVIOUR

5.1

The student is expected to attend all lessons punctually and must comply with the conditions of his/her permit to stay in New Zealand.

5.2

The student must behave considerately both at IGQ and in his/her accommodation.

5.3

The student must obey the laws of New Zealand, including New Zealand's driver licensing requirements and Road Code.

5.4

Failure to comply with these conditions may result in the student having their course of study terminated by IGQ and notification of this given to the New Zealand Immigration Service.

CODE OF PRACTICE

6.1

IGQ Golf College Ltd has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available from the New Zealand Qualifications Authority (NZQA)’s website at http://www.nzqa.govt.nz/studying-in-new-zealand/code-of-practice-for-the-pastoral-care-of-international-students/.


LIABILITY AND INSURANCE

7.1

ELIGIBILITY FOR HEALTH SERVICES: Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry of Health, and can be viewed on their website at http://www.moh.govt.nz.

7.2

ACCIDENT INSURANCE:  The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at http://www.acc.co.nz.

7.3

MEDICAL AND TRAVEL IINSURANCE: International students (including group students) must have appropriate and current medical and travel insurance while in New Zealand.

7.4

Students must provide evidence of appropriate and current medical and travel insurance. This insurance must cover the full length of time spent in New Zealand. Overseas insurance policies will only be accepted with an English translation.

7.5

IGQ will keep a record of each student’s policy.

7.6

IGQ shall not be liable if the services we state we offer cannot be provided for reasons beyond our control.

7.7

By accepting the conditions of enrolment the student agrees to the free use of their image and written references in IGQ promotional material.


GRIEVANCE PROCEDURES

8.1

If the student wishes to make a complaint, he/she should see the Principal. If the problem cannot be resolved through the Principal, the President of IGQ may be consulted. If the student's complaint cannot be resolved by IGQ staff, he/she can contact The International Education Appeal Authority, C/- Ministry of Education, PO Box 1666, Wellington, New Zealand.

8.2

IGQ is a signatory of the New Zealand Ministry of Education Code of Practice for the Pastoral Care of International Students. Complaints regarding course delivery can be made to:

The New Zealand Qualifications Authority, PO Box 160, Wellington. Phone: 0800 QA HELP

International Education Appeal Authority (IEAA), Private Bag 32001, Panama Street, Wellington 6146. Phone: 04 462 6660, Fax: 04 462 6686, Email: ieaa@justice.govt.nz, Website: www.justice.govt.nz/tribunals/international-education-appeal-authority


IMMIGRATION

  9.1

Full details of immigration requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available from Immigration New Zealand, and can be viewed on their website at http://www.immigration.govt.nz.

 

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